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Ordering Questions

    1. Once you have logged into the gifting website with the winner's email, the gift selections will be displayed for you to choose from.

    2. After selecting your gift, please enter your shipping address (no PO Box) and review your choices. Make any necessary changed prior to submitting your order.

    3. Once your order is submitted, you will receive an email confirming your gift selection.

  • Orders submitted are processed within 24-48 hours. 

     

    Any adjustments to your order need to be made within 48 hours of submitting your form. We will do our best to accommodate your request after 48 hours.

     

    Please contact Orders@signaturegroupevents.com and they will assist you with your change request. 

  • Orders typically arrive within 4-6 weeks.

    We do our best to ship as quickly as possible. You will receive an email with tracking information from tracking@signaturegroupevents.com.

  • Please contact our customer service team using the form below. 

    Our hours of operations are:

    Monday - Friday

    9 am - 5 pm EST

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